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Terms of service

Last Updated: 02.01.2024

These Terms of Service ("Terms") govern your use of our website, services, and products. Please read these Terms carefully before using our platform. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms:

  • By using Wiha Direct, you acknowledge that you have read, understood, and agree to comply with these Terms.

3. Product Information:

  • We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or specifications.

4. Ordering and Payment:

  • When you place an order, you agree to provide accurate and complete information.
  • You authorise us to charge the payment method provided.

5. Shipping and Delivery:

  • We aim to fulfil and ship orders promptly. Shipping times may vary, and we are not liable for delays beyond our control. Once the product is shipped, the risk of loss and title passes to you.

6. Returns and Refunds:

  • Please refer to our Return Policy for information regarding returns, exchanges, and refunds.

7. Prohibited Activities:

  • You agree not to engage in any unlawful, fraudulent, or harmful activities while using our platform. This includes but is not limited to hacking, data mining, or any activity that may disrupt our services.

8. Intellectual Property:

  • All content on Wiha Direct, including text, graphics, logos, images, and software, is the property of Wiha Tools and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our written permission.

9. Privacy Policy:

  • Your use of our platform is also governed by our Privacy Policy. By using Wiha Direct, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

10. Termination of Services:

  • We reserve the right to terminate or suspend your account and access to our services at our discretion, without notice, for any reason, including if you violate these Terms.

11. Changes to Terms:

  • We may update these Terms from time to time. Any changes will be effective upon posting on our website. It is your responsibility to review these Terms regularly.

12. Contact Information:

  • If you have any questions or concerns about these Terms, please contact us at enquiries@wihadirect.co.uk